FAQs

Shipping

How much does shipping cost? How long does delivery take?

We offer Free Shipping Worldwide on all orders. All our jewelries are made to order. The production time is about 10 days, and the transportation takes 5-8 days. Once your order is processed and ready for shipment, a shipping confirmation email will be sent with the tracking information. Please allow up to 24-48 hours for tracking information to be updated.

Returns

What is the return policy?

We produce according to the customer's order and we conduct stringent inspections on all finished products. For this reason, we do not offer returns or exchanges.

Services & Personalization

Do you offer personalized jewelry, such as engraving or creating a custom made design?

Yes, we specialize in custom jewelry design services. Our experienced craftsmen can create unique pieces tailored to your preferences and specifications.